At Current Force Gatm, we are committed to delivering high-quality products and exceptional
customer service. Please carefully review our return and refund policy below:
1. Non-Refundable Orders
All products are custom-made to order, making them non-refundable. Once an
order has been sent to production, changes or cancellations are not possible.
2. Customer Responsibility
Current Force Gatm is not responsible for incorrect shipment details, including
wrong size or color selections. The user is responsible for ensuring accurate
order information. Users may adjust their settings to control when orders are sent
to production.
3. Production and Delivery Times
Production times are estimated at 5-7 days. If your order has not been produced
after 10 days or delivered within 35 days, please contact our Merchant Support
team for assistance. In cases of lost shipments, we will investigate and may
provide replacements when appropriate.
4. Faulty Products
If a product is deemed faulty after investigation by our Merchant Support team,
we will issue a reprint or replacement. Refunds will only be provided if a
subsequent reprint or replacement is also determined to be faulty. Refunds will
be issued directly to your original payment method.
5. Untracked Shipments
Refunds will not be issued for orders shipped without tracking unless they are
verified as lost.
6. Returned Orders
If an order is returned due to an incorrect address, our Merchant Support team
will contact you to arrange for reshipment.
7. Reporting Issues
If you encounter an issue with your order, contact us within 30 days of delivery.
Provide a detailed description of the problem along with relevant photo or video
evidence. After investigation, we will determine if you qualify for a no-cost
replacement. Please note the following exclusions:
■ Damage or misuse by the customer.
■ Excessive use or use in unintended ways.
■ Altered or modified products.■ Some purchases may be made from third-party sellers rather than directly
from Current Force Gatm.
Contact Us If you have any questions or concerns, please reach out to us at
contact@CurrentForceGatm.com. Thank you for choosing Current Force Gatm!